Review on Blackarrowcourierservice

The website in question, Black Arrow Courier Services operating at blackarrowcourierservice.com, presents itself as a full‑service logistics and freight‑forwarding provider. According to the site, the company was “established in 2009” and offers a wide array of services: air freight, ocean freight, road freight forwarding, domestic and international shipments, warehousing, door‑to‑door delivery, and supply‑chain consulting. 
On its contact page it claims a head office in London (197 Oxford Street, London W1D 1NT, UK) and a branch office in South Africa (Airfreight Agent Building, O.R. Tambo, Kempton Park 1627) with a WhatsApp contact number: +27 84 290 6457. 
The site’s copy is polished and uses typical logistics‑industry buzzwords (“global supply chain solutions”, “24 hours ‑ technical support”, “mobile shipment tracking”). 
However, on closer inspection there are numerous red flags that raise serious doubts about the legitimacy of the operations described. The remainder of this review examines those issues in depth.

More Details

Upon deep review, the balance of evidence strongly suggests that this website is highly suspicious and functions at best as an unreliable operator and at worst as an outright scam. Here’s why:

1. Lack of verifiable company identity: Real logistics firms typically provide transparent corporate details, registration numbers, board members, client logos or case‑studies. This site does not. Without those, the risk of fake‑company façade is high.

2. Generic claims without substance: While it speaks of “global supply chain solutions”, “24 hours technical support”, “mobile shipment tracking”, and “door to door delivery”, there are no detailed listings of service fees, no local/regional branch details, no fleet specifics, no logistics partner network. This gap between claims and proof is typical of scam sites.

3. Mismatch in addresses and minor detail errors: The contact page lists a London address (197 Oxford Street) and a South Africa branch, then elsewhere a U.S. address appears (444 W 36th St, New York) on another page. Real firms might have multiple offices but usually provide consistent location information and local contact numbers. The presence of disparate global addresses without clear explanation raises concern.

4. Consumer complaint patterns about similarly‑named entity: Although the complaints are about “Black Arrow Express” and not necessarily exactly “Black Arrow Courier Services”, the name overlap and negative feedback (lost shipments, false “consignee not available” messages) demonstrate the risk of brand confusion or association with poor practices. Such associations heighten caution.

5. Tracking and service claims that may be misleading: The website promises “mobile shipment tracking” and “24 hours technical support”; yet I found no direct live tracking portal link or sample job. Some third‑party trackers list the name but client reviews highlight tracking numbers not working or items getting lost. That suggests the possibility of service being non‑functional.

6. Payment risk: In shipping/forwarding scams, a common modus operandi is to request deposit or payment for freight forwarding, then disappear or deliver nothing. Given the weak infrastructure visible and the red flags noted, using this company implies elevated financial risk (especially for importers in Nigeria or Africa who may not have recourse).

7. Lack of local/regional credibility in Nigeria/Africa: If you are located in Lagos, Nigeria, you'd expect a legitimate freight forwarder claiming African operations to have Nigerian regulatory disclosures or local agents. This site does not show that, meaning your local recourse is weak.

Given all this, while I cannot definitively prove that every transaction with this company is fraudulent, the preponderance of red flags means it must be treated as very likely a scam or at least a highly untrustworthy operation.